Ericsson signs MoU to support Dubai’s digital ambitions

Details: Vaughan O'Grady; Category: Service Management; 15 June 2026; 365 views

Dubai Digital Authority, which leads the modernisation of digital infrastructure in the emirate, and technology giant Ericsson have signed a memorandum of understanding (MoU) to explore collaboration on digital initiatives that support Dubai’s digital ambitions.

The announcement was made during a strategic visit to Ericsson’s Imagine Studio, an innovation and experience centre in Dubai Internet City, by a high-level UAE delegation representing government, healthcare, public safety, digital transformation, education and community development entities.

The partners say the MoU creates a framework for Ericsson and Dubai Digital Authority to collaborate on next-generation initiatives that can enhance public services, drive innovation and support Dubai’s digital ambition.

Building on discussions held during the delegation visit, the agreement translates shared priorities around advanced connectivity, AI-enabled city operations, and digital inclusion into a roadmap for future collaboration.

The collaboration will also examine programmes that expand access to connectivity and digital services while supporting more efficient, resilient and citizen-centric outcomes.

The partners suggest that by combining Dubai Digital Authority’s leadership in advancing Dubai’s digital agenda with Ericsson’s global expertise in connectivity and digital infrastructure, the organisations will explore how advanced technologies can support smarter city operations, strengthen public services, and contribute to sustainability and quality of life.

Dubai Digital Authority is a government entity established in 2023 with the aim of digitalising life in Dubai, leveraging advanced technology to serve people and enhance community well-being.

Its establishment, says the Authority, marked a transformative step towards a new era of digital inclusion: shifting the focus from digitising government services to digitising every aspect of life, in harmony with Dubai’s dynamic digital lifestyle, where internet usage reaches 99%.